Cornwall Insight is an award-winning provider of research, analysis, consulting and training to businesses and stakeholders engaged in the Great British and Irish energy markets. The Finance Operations Manager is responsible for ensuring the smooth, accurate and controlled running of core finance processes across the company. The role will lead on financial operations, controls and compliance, while acting as a key partner to the business to improve processes, systems and ways of working. This is a hands-on role with broad exposure across finance, requiring strong attention to detail, sound judgement and the ability to balance control with efficiency. Key Responsibilities Own the end-to-end finance operations cycle, including sales invoicing, purchase ledger, expenses and cash management, ensuring accuracy, timeliness and strong financial control Maintain and continuously improve month-end processes, including balance sheet reconciliations, supporting documentation and adherence to close timelines Ensure robust financial controls are in place across systems and processes, including banking, approvals and audit trails Support in preparation of VAT returns across all Group entities, maintaining up-to-date technical knowledge and compliance Support the year-end audit process, acting as a key contact for auditors and ensuring timely, high-quality responses and documentation Maintain and develop finance policies, procedures and documentation in line with internal standards and QMS requirements Act as a business partner to teams across the organisation to improve financial processes, data quality and system usage (e.g. CRM and finance systems) Support company secretarial requirements and ensure compliance with statutory filing obligations Identify opportunities to improve efficiency, reduce risk and enhance the quality of financial information across the business Skills, Knowledge and Expertise Strong understanding of finance operations, financial controls and month-end processes High attention to detail with the ability to maintain accuracy under pressure Well-organised with the ability to manage competing priorities and deadlines Confident working independently in a hands-on role without direct reports Strong systems mindset, with experience improving finance processes and workflows Effective communicator, able to build relationships across finance and non-finance teams Proactive approach to identifying risks, inefficiencies and improvement opportunities Demonstrable experience in a similar finance operations Experience of working in a multi-entity or group structure (desirable) Experience supporting audits and statutory compliance requirements Benefits Company bonus scheme Private medical healthcare Contributory pension scheme 25 days holiday per annum, increasing by 1 day for each year of service up to 5 years Annual wellbeing day Annual volunteering day Holiday purchase scheme Perkbox discount scheme Death in service benefit Company sick pay Parental leave pay Cycle-to-work scheme Monthly employee value awards We are proud to be recognised by the Financial Times as a leading management consultancy in the Energy, Utilities & Environment Sector. We have been accredited with Investors in People Silver and won Business of the Year and Employer of the Year at the Norfolk Business Awards 2021, as well as the Outstanding Achievement award in 2022.