Main area Imaging IT Grade NHS AfC: Band 3 Contract Permanent Hours
* Full time
* Flexible working
* Home or remote working
37.5 hours per week (37.5 hours per week) Job ref 216-AM-A7535795
Employer University Hospitals Plymouth NHS Trust Employer type NHS Site D&I, 11 Research Way Town Plymouth Salary £24,937 - £26,598 £24,937 - £26,598 Per Annum Salary period Yearly Closing 11/11/2025 23:59
Imaging IT Administrator
NHS AfC: Band 3
Job overview
Imaging IT Administrators are integral members of a team that supports the Radiology Information System (CRIS) and the PACS (Picture Archiving Communications System) in the clinical environment, ensuring continuity of patient care at all times. The PACS System Support will act as first line of support to CRIS and PACS users across Plymouth Health Community.
They will manage support processes for CRIS, PACS and associated systems regarding the exchange of clinical data between Trusts, Healthcare providers, clinicians, and computerised systems.
***Preference will be given to internal Trust staff, as well as ‘ Priority ’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To keep accurate change management and update fault and downtime records as required by the Imaging IT Operational Team Lead.
Importing images from a variety of sources in a quick and timely manner in order to be viewed by Doctors and other healthcare professionals at clinics, theatres or discussed at MDT meetings.
Selecting the appropriate images from the PACS, exporting selected images to other hospitals by electronic links. Where electronic links are not available the appropriate images are burnt onto encrypted memory stick, keeping an accurate record of where each image request has gone, in accordance with Trust guidance and legal requirements.
Correcting studies: when images are in the wrong study or patient. Patient merges, study re-allocation, or image re-allocated required.
Helping end users with Imaging hardware and Imaging software issues.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
* To keep accurate change management and update fault and downtime records as required by the Imaging IT Operational Team Lead.
* Importing images from a variety of sources in a quick and timely manner in order to be viewed by Doctors and other healthcare professionals at clinics and theatres or discussed at MDT meetings.
* Selecting the appropriate images from the PACS, exporting selected images to other hospitals by electronic links. Where electronic links are not available the appropriate images are burnt onto encrypted memory stick, keeping an accurate record of where each image request has gone in accordance with Trust guidance and legal requirements.
* Monitoring unmatched studies.
* Correcting studies: when images are in the wrong study or patient. Patient merges and study re-allocation or image re-allocated required.
* Helping end users with Imaging hardware and Imaging software issues.
Please refer to the attached Job description and Person specification for main responsibilities. The attached Role Profile will identify in greater detail the requirements of the role.
Person specification
Qualifications
* Basic knowledge of windows 10 and 11
Knowledge and Experience
* A good understanding of Clinical System Software
* Strong trouble shooting skills including ability to gather information and investigate
* Ability to prioritize workload to align with trust values of putting patient first
* Ability to take responsibility for your own workload, and ensure its completely accurately and professionally
* Proven knowledge of working with a clinical system, with understanding or patient confidentiality and how to maintain it
* Familiarity with the production of documentation to support team members and create a strong foundation for future team members
* Ability to provide basic training to individuals or small groups
* Ability to learn new systems and adapt to changes in process
Aptitude and Abilities
* Logical and creative thinking skills.
* A thorough and organised approach. Including effective organisational and time management skills
* Ability to work with a range of internal and external people alongside excellent communication skills.
* Ability to use own initiative, without the need for approval/supervision
* Awareness of Trust policies, particularly in relation to Data Protection and Confidentiality & Security
* Ability to communicate effectively in a variety of situations.
Disposition, Attitude and Motivation
* Determined, self-motivated and self-reliant.
* Flexibility in approach to working and problem solving
* Attention to detail, accurate and a strong quality first approach
* A proactive and determined learner who is keen for continued personal development.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee. Where this is not observed the Trust reserves the right to contact these candidates directly if needed.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.
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