Job Description
Job Details
Ready to find the right role for you?
Salary- Up to £38,000 to £50,000 per annum DOE, plus annual performance bonus and car allowance (total package up to £65,000)
Location- Flexible and hybrid working based in Reading, Hampshire or West Berkshire with regular travel to sites across the area and occasional travel to our London office or other locations in England
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
We are seeking a highly proactive and dynamic Area Communications and Outreach (ECO) Manager to support the business strategy through the implementation of high quality strategic communication, education and outreach approaches for our Local Authority customers in Reading, Hampshire, West Berkshire, South Downs and East Sussex.
The Area ECO Manager will be part of the UK wide ECO function and will work closely with operational managers, customers and other stakeholders to evolve communication strategies with the public that will help to embed sustainable waste behaviours. If you're ready to make a significant impact and shape the future, this exciting opportunity is for you.
What we can offer you:
* 25 days of annual leave.
* Access to our company pension scheme.
* Discounts on everything from groceries to well known retailers.
* Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
* 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
* One paid day every year to volunteer and support your community.
* Ongoing training and development opportunities, allowing you to reach your full potential.
What will you be doing?
We are seeking a highly proactive and dynamic Area Communication and Outreach (ECO) Manager to design and provide the strategic direction for the Education, Communication and Outreach (ECO) function across Hampshire, West Berkshire, South Downs and the surrounding areas.
This position will present the opportunity to build and lead an effective team to ensure strategic the effective planning and delivery of education, communication and outreach activities to meet objectives and they are deliverable, impactful, measurable and financially viable.
Area Communication and Outreach (ECO) Managers are the senior relationship managers for contract management teams, and clients including their communications leads at strategic level and work will include:
* Line management of team members to build high performance
* Strategic relationship management of senior client and contract teams
* Lead the design and delivery of strategic education, communication and outreach plans across multiple contracts to meet objectives and ensure high quality delivery to time and budget
* Ensure good news stories are identified through the contracts and channelled through the appropriate internal and external outlets.
* Safeguard Veolia and each client's reputation through quality control of team's output in proactive and reactive media and social media engagement including crisis management
* Build relationships with relevant industry bodies to create opportunities for the client
* Actively horizon scan and develop industry expertise to share and design opportunities for team development and client innovation.
Veolia is a great environment to work in and the External Engagement Manager makes a significant contribution to our success. Not only are you working towards protecting the environment you get a number of benefits for doing so, these include bonus, subsidised lunches, an onsite gym, and access to a host of wellbeing services.
What are we looking for?
* Experience shaping strategic plans that deliver measurable outcomes and reflect client ambitions
* Experience designing and applying behaviour change and community engagement techniques
* Expertise across the communication mix and experience of content production across multiple formats including digital
* Expertise in interpreting operational practices, technology and processes to communicate to a range of audiences
* Superb written and verbal communication skills, including public speaking, persuasion, negotiation and conflict management
* Customer and stakeholder management at a senior level
* People and budget management
* Knowledge of recycling and waste management operations and practices and/or experience working with Local Authorities or with a large scale operational organisation.
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025.
This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Rewards & Benefits
As well as great pay, being part of our team means you
can look forward to lots of benefits:
Holiday
Up to 25 days of paid holiday (plus bank holidays). With the option to buy additional leave, depending on the role.
Pension
An optional pension scheme that both you and Veolia can contribute towards
Discounts
The MyChoices employee discount scheme; for savings on a range of products and services from travel and grocery, to insurance and financial products
Cycle2Work
A Cycle2Work scheme that could save you tax and National Insurance when you buy a new bike to cycle to work
Volunteer Day
One paid day a year to volunteer with a local charity or cause of your choice
Share Scheme
Invest in Veolia's shares through our share scheme
Life Insurance
Life Insurance is provided to all Veolia staff (subject to age limitations). This benefit gives you the peace of mind that your loved ones are protected in the event of your death.
Employee Referrals
Refer friends or family to specific roles within Veolia and receive between £500 to £1,000 (terms and conditions apply)
Employee Assistance Programme
Our Employee Assistance Programme is there for 24/7 confidential support to deal with any problems, both inside and outside of work
Mental Health First Aiders
A community of over 230 mental health first aiders across the business
Virtual GP
Access to a virtual GP 24/7 for you and your immediate household
Physiotherapy
A physiotherapy service to help you when needed
Our people have outstanding skills and stories to tell
I love working for Veolia as it gives me a sense of satisfaction knowing I am working towards Veolias goal of ecological transformation.
Jess Roberts, Head of Compliance
I chose Veolia as they stood out as a company that actually makes a difference to the environment, while the Digital Transformation Manager role provides a varying and interesting workload.
Martin Rogers, Digital Transformation Manager
My current role is where I feel I found my true purpose and passion and this lies with supporting our customers.Each day provides different challenges, problem solving, new solutions, it's fast paced and extremely rewarding living the Veolia values.
Jessica Ellis, National Account Manager
Interview tips
When it comes to your interview, don't worry, we've got you covered.
Here are a few tips to help you showcase your best self:
Do your research
It's always good to learn a bit about Veolia before your interview to have a better understanding of what we do and who we're looking for.
1
Ask questions
Have a think about the types of questions we might ask, so you can be ready to respond with why you'd be a great fit.
2
Provide examples
Bring your answers to life through real examples and experiences, so we can see how you'll approach the role.
3
Be yourself
The most important thing is that we get to know you and you get to know more about us.
4
No CV?
No problem.
When you apply for a role here, you'll need a CV. If you don't have one yet, you can use our handy CV builder.PandoLogic. Keywords: IT Contracts Manager, Location: Reading, ENG - RG1 6PH