Are you an experienced Customer Service Assistant with experience in PBSA, Hospitality or a similar field? Are you a friendly face and a go to person for customers? if so, our client are on the hunt for a Customer Service Assistant to join their growing team!
About our client:
Our client are a PBSA (Purpose Built Student Accomodation) provider. With over 9000 beds around the UK their properties are some of the best in the market and their friendly and approachable team get to know their students, so that they provide a more personal experience.
Be a part of that unforgettable service!
Our client are only just getting started and need great individuals to continue their success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN!
Your Customer Service Role:
As a Customer Service Advisor, youll be the friendly face and go-to person for our customers, creating a safe, supportive, and vibrant community theyll love to call home. Heres a snapshot of what youll be doing.
1. Create a home away from home community for students.
2. Plan exciting social events and deliver stand-out check in/check-out experiences.
3. Handle complaints with care and ensure students feel supported.
4. Drive great reviews and high customer satisfaction scores.
5. Help m...