Senior Regional Training Officer - London Heathrow Location : London Heathrow Airport Employment Type : Full-time, Permanent Ready to enhance training standards across regions? As a Senior Regional Training Officer, you’ll play a key role in developing team skills, supporting compliance, and ensuring Swissport’s training goals are achieved at every station. This role is ideal for a hands-on leader with a solid training background, strong people skills, and a commitment to quality and safety. Training Delivery & Compliance : Conduct classroom and practical training sessions to support employee skill development. Ensure all training aligns with Swissport policies and regulatory standards. Leadership & Team Development : Guide and mentor Regional Training Officers (RTOs) to meet local and regional training requirements. Manage absence processes, conduct performance reviews, and hold regular one-on-one check-ins. Quality Assurance : Oversee training quality through regular observations and audits. Collaborate with stakeholders to maintain compliance with safety, quality, and PPE standards. Stakeholder Communication : Engage with customers, internal teams, and third parties to ensure alignment on training programs and requirements. Continuous Improvement : Identify and implement process enhancements in training delivery. Support your Regional Training Manager (RTM) by taking on key tasks as needed, including deputizing where applicable. Training & Development Expertise : Demonstrable experience in leading training programs within regulated environments, ideally in aviation or other fast-paced industries. Leadership Skills : Strong experience in team supervision, with the ability to coach and guide others while maintaining a high level of compliance. Analytical & Process-Driven : Proficient in Microsoft applications with a solid understanding of training data and reporting. Able to use data to evaluate training effectiveness and identify areas for improvement. Safety & Compliance Focus : Familiar with health, safety, and compliance standards relevant to training. Committed to maintaining a safe and productive environment for all trainees and trainers. If you’re a dedicated training professional with a passion for driving quality and compliance, apply today to make a real impact on Swissport’s regional training standards.