Overview
Tesco Shift Leader - Ballymena Superstore
Location: Ballymena, Northern Ireland, United Kingdom
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Eligibility & Requirements
* 18 or over to apply
* Be a great role model by always giving thoughtful customer service that ensures every customer's needs are met
* Strong communication skills and ability to lead the team in the absence of a manager
* Ability to work flexible hours, including the advertised windows and a willingness to adapt to scheduling
Pay & Hours
Shift Leader rate of pay starts from £14.76 an hour. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Availability
Availability windows and scheduling: contracted hours will be within these times, with 3 weeks’ notice of shifts. We are happy to support flexibility if the times you are available to work match closely but not exactly the times we advertise.
* Sun 08:00:00–23:00:00
* Mon 08:00:00–23:00:00
* Tue 08:00:00–23:00:00
* Wed 08:00:00–23:00:00
* Thu 08:00:00–23:00:00
* Fri 08:00:00–23:00:00
* Sat 08:00:00–23:00:00
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Uniform provided and policies to support you for all of life’s moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Tesco
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please contact us.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Retail
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