What you become part of:
Our Milton Keynes Operations Centre is responsible for the purchase, distribution and refurbishment of all our cold drink equipment throughout GB. Every cooler; vending machine and dispensing equipment comes from here. The Centre is also home to our Contact Centre which is a 364 days a year, 7 days a week operation to support with calls ranging from equipment service requests, new business enquiries and machine movements as well as internal support for our Field Engineering Team. The Telefix team is also based here, offering over the phone support to our customers to help get their equipment functioning.
What to expect:
Expect the unexpected with a diverse customer base. You will be dealing with customers who have faults with all equipment supplied by CCEP. We are the main point of contact for the UK mainland
Skills & Essentials:
A confident Customer focussed individual, able to deal with a range of enquiries and challenging situations. The role requires you to be organised and able to prioritise the variety of work handled within the department. You must be a team player and demonstrate exceptional customer service qualities. Working hours; FT between 8AM – 9PM 7 days flexible
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