RPS is actively looking for a Project Coordinator with great customer service and admin skills to provide vital support to our esteemed Laboratory team located in Bedford, on a full time, permanent basis.
About The Team:
RPS Laboratories is a team of Analysts, Chemists, and Technicians that operate from purpose-built laboratory facilities which have a long history of providing expert advice and analytical solutions to a range of sectors to include water, utilities, agrochemical and defence. Our laboratories enjoy an international reputation for solving complex and novel analytical problems in a wide variety of food, feed, and forage crops.
We have state-of-the-art laboratories in Bedford and Manchester:
• Our Bedford laboratory was one of the first laboratories in the UK to gain UKAS accreditation for the analysis of PFAS chemicals following the monitoring required at the Buncefield oil terminal.
About You:
As a key member of the Laboratories business, your role as a Project Coordinator is critical to helping us conduct investigations and formulate effective solutions to help our clients comply with international quality standards, maximum residue limits (MRLs), environmental regulations, and much more.
By joining us you will collaborate with our clients, to design a tailored analytical programme to meet their complex regulatory needs. Leveraging our state-of-the-art instrumentation. You will be influential in providing analytical support during the remediation and clean-up project and subsequent routine monitoring.
Your Responsibilities:
Primary point of contact for client enquiries on ongoing projects
Reviewing all work submitted to the Laboratory to ensure it has been logged correctly and according to the client's requirements
Ensuring clear and timely communication with clients on the progress of their projects
Liaising with Laboratory Sales, where necessary, to ensure client requests are met
Liaising with Laboratory Staff to ensure any delays or issues are dealt with in a timely fashion
Entering sub-contracted results onto our Laboratory Information Management System (LIMS)
Processing sample media orders including liaising with customers to discuss specific requirements by telephone and email
Skills, Knowledge, and Experience:
An interest in science, preferably with qualifications related to the science field
Experience of working in a fast-paced environment would be desirable
Good attention to detail and ability to cope under pressure
Ability to work with minimal supervision independently as well as part of a team
Good communication and interpersonal skills
Previous project management experience would be advantageous
Previous experience of working in a laboratory setting would be advantageous
Previous experience in client facing roles would be advantageous
Experience of working with a LIMS software programme would be highly desirable
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