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About Us
At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we have empowered more than 2,200 independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. With a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we are expanding rapidly and looking for exceptional individuals to join our Head Office team.
About the Role
We are looking for experienced QA Automation Engineers to join our growing technology team in Manchester, UK. Working as part of our dynamic technology function, you will directly contribute to an award‑winning digital platform that supports over 2,000 entrepreneurial travel businesses. The Senior QA Automation Engineer role will provide support, guidance, and help raise the bar on quality across each of our three product domains/streams. You will work within one or multiple engineering squads within our product streams, collaborating with cross‑functional teams to understand requirements, develop test strategies, and implement automated tests to validate functionality, performance, and scalability across our product portfolio.
Responsibilities
* Champion best practice within your domain and ensure excellence during the product development lifecycle, including functional, regression, performance, and security testing.
* Track and report on test coverage, defect statuses, and other key quality metrics.
* Collaborate with product owners, developers, and other stakeholders to understand requirements and define test strategies.
* Design, develop, and execute automated test scripts using common testing frameworks and tools – Selenium, API Testing Frameworks, Pact, Gatling, etc.
* Implement and maintain automated test suites for functional testing, regression testing, and performance testing.
* Identify, document, and track software defects and work closely with development teams to resolve them.
* Participate in code reviews, sprint planning, and release management activities to ensure high‑quality software releases.
* Stay updated on emerging trends and best practices in software testing and automation.
* Review automated and manual test cases and provide feedback to QAs around test coverage and scope.
* Identify and implement process improvements to enhance the effectiveness and efficiency of tests.
* Work across multiple teams to deliver the end product to the business in an efficient way.
* Assist with releases to live and provide support to the release manager.
* Collaborate with Lead QA to improve testing quality for domain/squad.
Requirements
* Minimum of 4+ years experience in a QA Automation Engineer or similar role.
* Experience writing automated, browser‑based, end‑to‑end functional tests using Selenium WebDriver with C# (APIs, as opposed to record/playback IDE).
* Hands‑on experience with API testing tools and frameworks (Postman, BDD frameworks preferred; contract testing using Pact).
* Capability to cross‑test on various devices, including laptops and mobile devices.
* Experience in Test Plan preparation, estimation, and status reporting.
* Experience writing performance tests and identifying areas of improvement across a platform.
* Proficiency in Git for version control.
* Experience in Manual testing (UAT/System/Regression).
* Working knowledge of CI/CD & Blue‑Green deployments.
* Experience collaborating with Dev/QA to derive Test Cases/Scenarios.
* Working knowledge of testing microservices and the various types needed including unit, integration, contract, load, stress, security, and resiliency testing.
* Ability to work well under pressure and support the business community.
* Working knowledge of Cloud platforms (AWS).
* Desirable: any experience supporting the travel industry.
Benefits
* Competitive salary + annual bonus
* Flexible hybrid working
* Career development opportunities
* 25 days holiday (increasing to 28 after 5 years)
* Enhanced Maternity/Paternity pay
* 1 day paid charity day
* Company events and incentives
* 3x salary death in service benefit
* Pension scheme
* Private Medical Insurance or Healthcare Cash Plan
* Free breakfast and beverages
Travel Counsellors is an equal‑opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process. We believe diverse perspectives strengthen our team and encourage all to apply.
For more information about this role – and others – at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at talentacquisition@travelcounsellors.com.
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