We are currently advertising on behalf of an Automotive Multi-Site Dealership who are currently recruiting for a Service Advisor to assist in their busy Service
Department in the Southampton area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
A Competitive Basic Salary of up to £28,500 dependent on experience
A fantastic Bonus Structure of an OTE of £36,000
Monday to Friday 08:00 – 17:45 (with 1 hours for lunch)
Company Car
A supportive Management Structure
30 Days holiday inclusive on bank holidays.
Plus, your Birthday off work!
Long Service holiday entitlement
BEN Health & Wellbeing Services
Life Assurance up to 3 times your annual salary
Subsidised Manufacturer Car Purchase schemes for your family
Discounted MOT and servicing
Future Development Opportunities with a Large GroupRequirements:
IT literate
Customer focused.
Ability to upsell.
Excellent customer satisfaction skills
Confident communication skills
Ideally experience with CDK or Kerridge
Organisation skills and being able to manage customer appointments.
Full UK Driving Licence. – Preferably CleanDuties:
Attending to customers when dropping off and collecting their vehicles for service/repair.
Taking accurate notes of the customer's requests and communicating them to the workshop team.
Keeping customers updated during the day with the progress of their vehicle.
Costing and gaining permission for any additional work found.
Preparing and presenting the customer invoice and associated paperwork.
Giving a full explanation to the customer of the work undertaken.
Presenting service products such as service plans, extended warranties etc.For your hard work, our client is offering a salary of up to £28,500 with OTE of circa £36,000.
To apply for this Service Advisor position, please forward your CV to Kinga Csipetics quoting the job reference number or call our office for a chat about this position.
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