Job Description
Service Manager
Are you a dedicated and compassionate leader with experience in adult social care? We are recruiting on behalf of a well-respected care provider that supports individuals with complex needs across supported living services. They are seeking a Service Manager to lead one of their Birmingham-based settings, supporting both staff and service users to thrive.
About the Role
As a Care Service Manager, you’ll play a key role in delivering high-quality care and support. You’ll lead, guide, and develop a team of support staff, ensuring the service is person-centred, safe, and responsive to individual needs. This is a full-time position offering a supportive working environment and opportunities for growth within a collaborative organisation that values its people.
Key Responsibilities:
* Lead and manage a supported living service for adults with complex needs
* Ensure the delivery of high-quality, person-centred care in line with regulatory standards
* Oversee staff supervision, training, and performance
* Work closely with families, health professionals, and external agencies
* Monitor care plans, risk assessments, and day-to-day service operations
* Support continuous improvement across the service
What We’re Looking For:
* Proven experience in a leadership or management role within social care
* QCF Level 3 in Health & Social Care (or equivalent)
* Willingness and ability to work toward Level 5 in Leadership & Management
* A people-focused approach, with the ability to motivate and inspire others
* Strong organisational and problem-solving skills
* Genuine commitment to delivering excellent support
What’s on Offer:
* Full-time permanent position
* Competitive salary based on experience
* Supportive and collaborative team culture
* Opportunities for professional development and progression
* A values-led organisation making a real difference in people’s lives
If you’re a motivated and compassionate leader ready to take the next step in your career, we’d love to hear from you. Apply today to learn more about this rewarding opportunity.