Full timeMonday to Friday - site based - 08:30-17:00 (frequent travel to our Liverpool site)Up to £75000 per annum plus our Sodexo employee benefits packageOpportunities for professional developmentAccount ManagerMacclesfield, SK10 2NAAt Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.We are looking for an experienced Account Managerto lead a large-scale, multi-service contract across catering, soft services, cleaning, and logistics within a complex global account environment.This is a senior leadership role responsible for driving profitable growth, operational excellence, and long-term client partnership across a high-value strategic account. You will act as the key interface between the client and operational delivery teams, ensuring services are aligned, commercially sound, and consistently delivered to a high standard.A strong background in catering management, soft services, and multi-site operations is essential, along with proven experience leading diverse teams in complex operations. This role requires a confident, people-focused leader who can build cohesion, develop teams, and take them on a journey of continuous improvement and performance excellence.As an Account Manager you'll:Lead the delivery of profitable growth across existing and new client contractsDevelop and maintain long-term, trusted client relationships at senior levelAct as the strategic interface between client stakeholders and operational teamsOwn and deliver account development plans, including SLA management and risk mitigationDrive innovation, continuous improvement, and service transformation across all areasOversee commercial performance, including budgeting, forecasting, and cost controlIdentify and develop new business opportunities within the accountLead, develop, and motivate large, multi-disciplinary teams across catering and soft servicesEnsure consistent delivery of high service standards across catering, cleaning, and logisticsEmbed strong governance, compliance, and health & safety standards across the contractLead change management, mobilisation, and continuous service improvement initiativesSupport succession planning, training, and capability development across the teamWhat we're looking for:Strong background in catering, hospitality, soft services, or facilities managementProven experience managing large, diverse, multi-service teamsStrong people leader with the ability to build cohesion and high-performing teamsCommercially strong with experience managing P&L and contract performanceConfident managing senior client relationships and stakeholder engagementExperience in change management, service transformation, or mobilisationStrong understanding of operational governance, compliance, and service deliveryWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications