Infrastructure Engineer (MV/SC Clearance)
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Onside: 2x per week (flexible)
Location: Bridgend, South Wales
Clearance: MV/SC
Salary: £47,000
Overview
Our client are seeking an experienced Infrastructure Engineer to support, maintain, and develop their critical network infrastructure. This role is essential in ensuring a secure, resilient, and high-performing technical environment that supports emergency operations 24/7.
The successful candidate will play a key role in delivering and maintaining converged network solutions, supporting operational services, and contributing to infrastructure improvement projects across the organisation.
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Key Responsibilities
Infrastructure & Technical Support
* Develop, implement, and maintain secure and resilient network infrastructure solutions.
* Provide expert technical support on complex or escalated infrastructure issues.
* Support day-to-day operational activities and project-based technical delivery.
* Ensure systems and equipment remain fit for purpose, secure, and effectively utilised.
* Maintain awareness of emerging technologies and recommend improvements where appropriate.
Service Improvement & Delivery
* Contribute to the continuous improvement of infrastructure services and operational processes.
* Support the development of standardised technical methodologies and best practices.
* Assist in planning, organising, and deploying technical resources effectively.
* Contribute to departmental plans, service delivery objectives, and business improvement initiatives.
Stakeholder Management
* Build effective working relationships with internal and external stakeholders.
* Present technical information and recommendations clearly to senior managers and Chief Officers.
* Deliver a high standard of customer service while maintaining professionalism and confidentiality.
Governance, Risk & Compliance
* Ensure compliance with policies, legislation, and security standards, including data protection and organisational requirements.
* Identify and manage technical risks and support issue resolution activities.
* Support Health & Safety obligations and contribute to a safe working environment.
Project Support
* Assist in the delivery of infrastructure and technical projects, including resource planning and implementation activities.
* Contribute to the successful delivery of operational and strategic technology initiatives.
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Essential Skills & Experience
* Experience supporting and maintaining enterprise network infrastructure environments.
* Strong understanding of networking technologies and infrastructure support principles.
* Ability to troubleshoot and resolve complex technical issues.
* Excellent communication and stakeholder engagement skills.
* Ability to work effectively within operational and project-driven environments.
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Qualifications
Essential
* Relevant degree or significant ICT-related qualification.
* Cisco CCNA certification (or equivalent experience in networking technologies).
Desirable
* ITIL Foundation certification.
* Vendor certifications from leading technology providers.
* IOSH, NEBOSH, or equivalent Health & Safety experience. xsngvjr
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