Customer advisor - larkhill

Customer Advisor

Pay rates ranging from £11.75 - £13.10 per hour depending on your age & Benefits.

Location: SPAR Larkhill, 171 Coleraine Road, Portstewart, BT55 7HU

Working hours: Part‑time positions available at 16 hours per week, working within Monday to Sunday, 7:00 am – 11:00 pm, with a degree of flexibility required.

A look into the role

• Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.
• Listening to and understanding our customers' needs and advising customers about our products and services.
• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure that stock on a daily basis is replenished while complying with the company stock rotation process.
• Ensure that stock is effectively merchandised to enhance sales.
• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
• Actively ensure that a high level of customer service is achieved and maintained within the store at all times.
• You may be required to cover the Post Office when required as part of this role.
• Any other duties as required for the role.

Skills for Success

• Don’t worry if you have no previous retail experience, we’ll provide you with all the right training.
• Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.

Working Hours

Part‑time positions available at 16 hours per week, working within Monday to Sunday, 7:00 am – 11:00 pm, with a degree of flexibility required.

We are an equal opportunities employer.