A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility for a city. She/he will work to create a dark stores network, serve customers with best-in-class quick commerce experience, and manage building-level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives.
Key job responsibilities
* Ensure a safe work environment
* Lead and supervise a team of cluster Managers and Team Leaders as direct reports supported by PAs in Operations
* Responsible for overall Quality, Productivity, and dark store performance
* Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
* Review work forecasts and determine productivity requirements to meet the overall building objectives
* Ensure building health and inventory metrics with best-in-class quality standards
* Collaborate with stakeholders and adopt best practices cross-functionally
* Proactively identify and lead process improvement initiatives
* Understand system interventions for order processing and communicate new process implementations and control measures
* Plan resources periodically and coordinate with Resource Planning and Finance teams to address capacity constraints
* Implement best practices in people management, ensuring compliance, connections, and scorecards
* Manage team development and create leadership and talent pipelines
* Maintain stakeholder management and project management skills
* Engage in cross-functional interfacing for best practices and initiatives
BASIC QUALIFICATIONS
* 3+ years of experience in performance metrics, process improvement, or lean techniques
* Bachelor's degree or equivalent, or 3+ years of Amazon experience
* Ability to work flexible schedules, including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
* Experience in the quick commerce industry
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. For regions not listed, contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.
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