Overview
Join to apply for the Client Advisor - Selfridges Trafford Centre (FTC) role at Tiffany & Co.
As Tiffany Client Advisors, we welcome all in the Tiffany world. We achieve our individual and store sales goals by inspiring our clients to dream and celebrate them, building long-lasting personal connections. At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill we’ve been perfecting since 1837, driven by our daring vision and entrepreneurial spirit. We are looking for thoughtful, curious, and optimistic talents who aim to deliver excellence and contribute to Tiffany & Co.’s continued legacy.
Responsibilities
* Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
* Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
* Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
* Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services, etc.)
* Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
Your Profile
* Minimum 3 years of experience in a luxury retail environment or client-related experience (e.g., hospitality)
* Experienced sales and clienteling professional in an omnichannel luxury environment
* Proven track record in achieving sales results and cultivating relationships with a diverse client base
* Passion for luxury retail environments; jewelry / watch expertise is a plus
* Collaborative team player with strong interpersonal and communication skills
* Thoughtful and service-oriented with knowledge of luxury etiquette
* Experienced in deploying sales strategies and clienteling initiatives
* Digitally-savvy and at ease with omnichannel tools
* Proficiency with Point of Sale (POS) systems, client tracking systems, and Microsoft Outlook/email
* Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
* Must have authorization to work in the United States or in the country where the position is based
Preferred
* Proficiency in multiple languages
* A college/university degree
* Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
Seniority level
Associate
Employment type
Temporary
Job function
* Consulting
* Information Technology
* Sales
Industries
* Retail Apparel and Fashion
* Retail Luxury Goods and Jewelry
* Retail
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