Social network you want to login/join with:
Service Coordinator
Required for our client, a Hertford-based independent business with over 20 years of experience in the Security industry.
* Salary: £24,000 - £30,000, depending on experience
* Working hours: Monday to Friday, 8am - 5pm (fully office based)
* 1-hour lunch break provided
* 32 days holiday, including bank holidays
* Private welfare scheme after probation
Our client specializes in the installation, servicing, and maintenance of Security systems, including CCTV, intruder alarms, and access control systems. They are expanding their service and maintenance department and seek an experienced Coordinator.
Key Responsibilities:
1. Handling inbound calls and emails from customers, diagnosing issues, and assigning engineers to jobs
2. Scheduling regular servicing and maintenance of security systems
3. Collaborating with internal teams to keep clients updated, including creating work reports and maintaining communication
4. Updating client records using Microsoft Excel and the company's CRM system
5. Previous administrative experience in the M&E industry preferred
6. Security industry experience is highly desirable but not essential
7. Strong communication skills, both written and verbal
8. Confidence and good working knowledge of Microsoft Office (Word, Excel, PowerPoint); experience with CRM systems is a plus
9. Located within a commutable distance of Hertford
Bennett and Game Recruitment is a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK. We act as a recruitment agency for this vacancy and comply with GDPR regulations regarding data processing and contact.
#J-18808-Ljbffr