1st Line IT Technician
Up to £29,000 DOE
Sevenoaks
Permanent, full-time
Driving license essential due to location
Lloyd Recruitment Services is working with a leading IT support (MSP) company, seeking a proactive IT Engineer to join a growing technical team. This role would suit someone with who is looking to grow with a company, whilst being offered excellent training.
The ideal candidate will have a minimum of 1-2 years’ experience within a support desk or similar IT environment. Candidates will have experience across Microsoft 365 and Intune would be desirable.
In the role you will be offered on the job training across the companies’ complete service offerings and in turn will take ownership of client IT support issues, supporting users with confidence and contribute to ongoing modern workplace projects. You will be trusted to work across a variety of projects and become a key part of the team.
Key responsibilities:
* Providing hands-on support across hardware, software, and Microsoft 365 environments.
* Managing tickets end-to-end, ensuring clear communication and thorough resolution.
* Supporting clients on-site with strong service focus.
* Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online.
* Administering and maintaining Intune for device management, policies, and compliance.
* Assisting with Azure-based work, including identity, security, and platform administration.
* Contributing to cyber security improvements and maintaining good security hygiene across systems.
What we're looking for:
* 1-2 years minimum IT experience in IT support or IT engineering.
* Solid knowledge of Microsoft 365, including SharePoint and Teams.
* Practical experience with Intune for device and policy management (desirable)
* Understanding of cyber security fundamentals and modern workplace best practice.
* Confident communicator who remains calm under pressure and delivers excellent service.
* Someone curious, motivated and willing to learn new technologies.
* Comfortable working in a dog-friendly office.
What’s in it for you:
* Salary up to £29,000 DOE
* 20 days annual leave plus bank holidays, rising with service to 25 days plus BH
* A mapped-out career path and super career progression
* Pension
* Hybrid (1 day from home) after qualifying period
* Private medical insurance
* Company socials/outings
* Free parking onsite
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer