Job Role
Do you have the right skills and experience for this role Read on to find out, and make your application.
Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.
Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads.
Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle or trailer availability.
Communicate and share plans to the transport team to deliver through efficiency and maintain customer service levels.
Manage staffing levels, including agency staff to ensure sufficient staffing levels are always in place to meet and exceed the daily plan and to meet customer requirements.
Communicate effectively with all customers and work with them to understand and resource their schedules, including handovers to relevant individuals/departments and key stakeholders for any operational delays.
Control and plan operational deliveries for the following day and provide rates, quotes and process all customer bookings to meet customers' needs and expectations.
Work as part of a team and participate in cross-training initiatives to provide effective cover in a colleague's absence.
Identify, communicate, and drive continuous improvements to continually develop the operation of the business.
Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment.
Your knowledge and experience
Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations.
Working knowledge of transport operation systems.
Geographical knowledge.
Health and Safety regulations.
Relevant transport and planning experience.
Analysing and solving logistic problems.
Demonstrate understanding and application of company values: Safe, Talented, Attentive, Reliable.
TPBN1_UKTJ