Centralised Booking Team/Assistant Pathway Navigator
Join to apply for the Centralised Booking Team/Assistant Pathway Navigator role at Manchester University NHS Foundation Trust
Centralised Booking Team/Assistant Pathway Navigator
Join to apply for the Centralised Booking Team/Assistant Pathway Navigator role at Manchester University NHS Foundation Trust
To provide a full range of administrative and receptionist support to the CBT Team/Pathway Navigators and maintain a functional working environment. The postholder will work as a fully active member of the department covering all aspects of an administrative role.
The postholder will be
Responsible for the co-ordination and preparation of day clinics.
Schedule appointments on HIVE.
Liaise with the Pottering Service regarding inpatients transportation from ward to medical units
Liaison with medical/nursing staff regarding urgent appointments
Responsible for the co-ordination of out of hours waiting list initiative clinics without the supervision of the Unit Administrator Manager
Note arrival of patients and advise staff as appropriate
Be responsible for cancellation of clinics under instruction of Unit Administrator Manager
Be responsible for dealing with patient enquiries including using initiative to appropriately handle sensitive issue
Responsible for the continual validation of waiting lists
Assist in the training and supervision of new staff at Admin & Clerical Grade 2 & 3 level
To assist other sections of the GI Medicine and Surgery Clinical Service Unit (CSU) with similar duties at times of acute staff shortages
To answer telephone calls from patients and colleagues and respond to any messages
Provide administrative support to MDT meetings
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Lauren Morrison Job title: Administration Manager Email address: lauren.morrison@mft.nhs.uk
ross.parnell@mft.nhs.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other, Information Technology, and Management
* Industries
Hospitals and Health Care
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