About the team
The School Age Statutory SEND Services was formed in 2024 as part of the councils "Making SEND Everyone’s Business Programme" and now consists of approx. 100 staff.
Our service oversees the annual review of these EHCP’s and the associated casework that sits alongside this, including placement sourcing, funding allocations and engagement with parents/carers and education settings.
About the role
The post of Service Manager is responsible for half of the School Age Statutory SEND Service (East or West) with your counterpart responsible for the other half. The School Age Statutory SEND Service is responsible for 9,000+ (May 2025) children and young people with an Education, Health, and Care Plan (EHCP) who are of statutory school age.
A key post that acts as the link between operational managers and the strategic Head of Service, a role the Service Manager also deputises for. You will line manage Casework Managers (who each manage a quadrant of Hertfordshire),
The service manager School Age Statutory SEND reports to the Head of School Age Statutory SEND, taking the lead on delivering Hertfordshire’s statutory duties around EHC plan reviews and provision in a way that supports positive outcomes for children, young people and families through effective coproduction and multi-agency working.
This role will involve frequent contact with other HCC services as well as external c...