# Sales Administrator**Job Category:** Business Support**Job Type:** Full Time Hybrid Working Part Time**Job Location:** Bury St Edmunds**Salary:** £28000 to £32000As a Sales Administrator, you will play a pivotal role in ensuring seamless order processing and exceptional customer service. This position is perfect for those who thrive in a fast-paced environment and are passionate about delivering excellence. This role is being recruited on a full time basis and also across 29 hours a week.Why This Role Stands Out:– Professional Growth: Engage with both internal and external stakeholders, enhancing your communication and organisational skills. – Dynamic Environment: Work within a shared service centre, liaising with the established customer base, and contributing to the sales and marketing functions. – Impactful Work: Your role will directly influence customer satisfaction and operational efficiency, making a tangible difference every day.Key Responsibilities:– Respond promptly and professionally to calls, emails, and chats. – Receive and process orders and enquiries, ensuring compliance with export regulations. – Provide detailed information about products, pricing, availability, and delivery schedules. – Maintain and update business partner records and reports on computer databases. – Manage stock levels, coordinate between departments, and track orders. – Handle complaints and provide after-sales support, ensuring customer satisfaction. – Facilitate communication between product lines and support the development of Clusters.Skills and Experience Required:– Previous experience in administrative or customer service roles, preferably within the logistics, transporting or exporting industries – Exceptional customer service skills and effective communication abilities. – Strong organisational and time management skills, with the ability to prioritise tasks. – Ability to work independently and as part of a team, displaying a positive “can do” attitude. – Proficiency in computer usage and familiarity with software packages.This role is not just about fulfilling tasks; it’s about being part of a team that values your input and encourages your professional development.Our client is based in Bury St Edmunds, offers excellent benefits, including an annual bonus and flexible hours and hybrid working.## Apply for this position
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