We’re looking for a dedicated and experienced Deputy Home Manager who is passionate about delivering high-quality care and supporting the smooth day-to-day running of the home.
This opportunity has arisen due to an internal promotion, reflecting the organisation’s commitment to developing and progressing its team.
In this role, you will work closely with the Home Manager to oversee operations, support and lead the care team, and ensure the highest standards of care and compliance are consistently maintained. You will play a key role in staff development, audits, care planning, and maintaining a safe, person-centred environment.
This is a full-time position, with a salary of £43,500 per annum, working Monday to Friday, 9:00-17:00.
Hilton House Care Home is a purpose-built 51 bed care facility located in the heart of Stoke-on-Trent. Created to provide the highest standards of comfort, safety, and personalised care, Hilton House supports residents with a variety of needs, including residential and dementia residential care. The home reflects the Lovett Care promise of excellence, offering a warm and supportive environment where residents feel truly at home. We incorporate the latest care technologies and deliver a rich programme of daily activities and gentle exercise to encourage wellbeing and enhance quality of life.
Role Responsibilities:
* Support the Home Manager to ensure the delivery of business performance and quality targets for the Care Home.
* Provide support, management and leadership to the Care Home staff.
* Establish and maintain relationships with key internal and external stakeholders.
* Ensure high standards of residents care at all times, challenging and ensuring that poor practice does not occur.
* Contribute to the management of the safety, quality and financial aspects of the Care Home.
* Promote the Care Home in the wider community both locally and nationally.
* Take responsibility for promoting and safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.
Skills and experience required:
* Broad experience of managing people, service and quality to achieve performance targets.
* Background in the Health and Social Care Sector
* Excellent time management and organisational skills, and ability to work on own initiative.
* Ability to communicate effectively and build lasting relationships
* Proficient computer skills in Word, Excel and in house systems.
The Benefits:
* Opportunities to progress through our career paths into more senior and management roles
* 5.6 weeks annual leave per annum
* Paid DBS
* Uniform provided
* Paid training
* Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant
* Excellent induction programme for new starters
* A rewarding career with lots of opportunities to progress within the company
* Ongoing support and training for nationally recognised qualifications
* A competitive rate of pay
* Cycle to work scheme
* Wellbeing programmes
* Recognition awards – employee of the month and golden tickets
* Ongoing career development
* Travel plan – walk or ride a bike and get a free meal that day
* Pension scheme
* EarlyPay – access to your money as you earn (pay advance)
This position is subject to a DBS check.
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