Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world's most iconic brands and join Porsche Centre West London. To apply you will ideally have experience from within an automotive dealership environment.
As a Centre Support Assistant / Showroom Host, you will participate in the customer journey, by ensuring all customers of the Porsche Centre, whether in person, by phone or by email, are provided with an outstanding customer experience. You will act as a brand ambassador, always representing Porsche Retail Group and the Porsche brand.
When you are not hosting customers or responding to incoming phone calls or enquiries, you will be tasked with supporting the Centre management team, completing generalist administration duties and participating in organising events.
Responsibilities:
1. Welcome visitors and customers as they enter the showroom, providing a friendly and professional first impression
2. Maintain a thorough understanding of the products and services offered, enabling effective communication and assistance to customers
3. Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions
4. Manage incoming calls, forwarding them onto the right department
5. Maintaining Showroom Appearance: Ensure the showroom is clean, organized, a...