Tasks and Qualifications: * To comply with Health & Safety legislation at all times and promote a positive H&S culture. * KPI focused with a mentality to over achieve where possible * Provide first-line support to all equipment in scope of the Dematic contract. * Maintain product flow at all times. * Provide basic fault resolution and contribute towards complex faults alongside the engineering team * As required, provide assistance in maintenance and breakdown situations to the engineering team * To work within the manufacturers recommendations and industry standard practices * To drive 5S and value-add practices across site * Prioritisation of multiple system faults * To ensure quality of output at all times * To accurately record all work undertaken * Involvement in continuous improvement and sales opportunities * To represent the company in a professional manner at all times and maintain customer relations * To adhere to the Quality processes and procedures as set out by the company Knowledge & Experience Required * Basic key-skills and basic IT competency * SafePass, CSCS Card (desirable) * Previous experience/knowledge of automated systems, warehouse or production environment * Working at height experience (desirable) * Demonstratable history of safe working and contribution towards a positive working culture