Overview
Location: Bangor Road. Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Culloden Estate & Spa. Hours vary to cover breakfast, lunch, dinner and evening functions. The rate of pay for this casual position ranges from £9 to £12.25 per hour depending on your age. We offer benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development. The company reserves the right to apply enhanced short-listing criteria. For more about Hastings Hotels please visit our careers page. Hastings Hotels is an Equal Opportunities Employer.
About The Role
To be responsible for serving food & beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
* To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include clearing and setting tables, taking orders, serving food and beverages and taking payments.
* To ensure all cash, charges, floats and till procedures are carried out correctly
* Greeting guests and responding to their queries
* To ensure all equipment and materials are used in the correct manner and any problems are reported immediately
* To always maintain the security of stock areas, immediately reporting any breaches.
* To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
* To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
Skills Needed
Hospitality, Servicing
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. It is a family owned business that places quality at the heart of what we do, including the design and upkeep of our properties, local sourcing of food and drink, and developing our people with care for career progression.
Company Culture
Our guests remember small details and the interactions with our staff. We prioritise recruitment, induction, and integration into your department, hotel, and the Group. We aim to support your career development and maintain strong staff retention in the hospitality industry.
Required Criteria
* Good Command of English Language
* Right to Work in the United Kingdom
* Must be educated to GCSE level or the equivalent with grades A-C in English and Maths
* Must have excellent communication and basic numeracy skills
* Must have a professional appearance
Desired Criteria
* Previous experience serving food and beverages
Closing Date Friday 12th September, 2025
Contract Type Full-time
Salary From £9.00 Hourly to £12.25 Hourly
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management and Manufacturing
* Hospitality
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