JOB TITLE: Operations Administrator
LOCATION: Crawley - On-site & Free parking
HOURS: Monday - Friday, 8am - 5pm
SALARY: £28, 000 - £33,000 per annum
Office Angels are seeking a talented individual to join our clients team as an Operations Coordinator, where you'll play a crucial role in managing the relationships with stakeholders, carrying out various tasks in Customer Service, Administration and Operations.
If you thrive in a fast-paced environment and enjoy a role that includes variety and the opportunity to make a difference to the Business then i want to hear from you!
About your new role:
Oversee day-to-day logistics, ensuring smooth order processing from start to finish
Handle various orders and enquiries
Maintain detailed records of orders, including job details, pricing, specifications, and delivery requirements
Act as the primary point of contact for both new and existing customers, managing schedule changes and addressing concerns
Communicate with customers and suppliers via email and phone to resolve issues promptly
Utilise knowledge of services to up-sell to customers when appropriate
Provide solutions to customer problems and collaborate with the Operations Manager on proposals and quotes
Follow up with customers to ensure satisfaction and maintain strong relationships
Prioritise excellent Customer Service at all timesAbout you:
Experience of working in a similar role for 1-2 years
Mu...