Sales Assistant at Cotswold Outdoor Group
About Us
We believe life is better when its lived outdoors. Whether its hiking, swimming, or simply stepping away from the screen, nature helps us feel human again. As part of the Cotswold Outdoor Group—alongside Runners Need and Snow + Rock—we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet.
What Youll Be Doing
* Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear.
* Take pride in the store’s appearance and work with your team to create a welcoming and inspiring environment for every customer.
* Build trusted product knowledge through expert training and hands‑on experience to offer reliable advice.
* Learn and deliver specialist services such as gait analysis, boot fitting and rucksack fitting—your training gives you all the skills to support every customer’s journey.
* Help the store run smoothly by keeping shelves tidy, products visible, and the stockroom neat and organised.
* Be part of a flexible team, with weekend shifts included, so we can help customers when they need us the most.
* Take advantage of regular learning and development opportunities, whether you’re starting out or aiming to progress.
Were looking for someone who
* Enjoys helping people and providing great customer service.
* Communicates well and can talk to different kinds of people.
* Is organised and can handle more than one task at a time.
* Is eager to learn about the outdoors and the products we sell.
What youll get from us
* Starting salary of £12.21 per hour (£10.24 per hour if under 21).
* Support for your wellbeing with free, confidential help available anytime through our Employee Assistance Programme.
* Ongoing training and learning including expert sessions from top outdoor brands and our in‑house development team.
* 40‑60% discount on our full range of outdoor clothing and gear.
* Up to 33 days holiday (depending on your role and hours) with the option to buy more.
* Yearly bonus of up to £750 (based on how many hours you work).
* Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform.
Contract type: Fixed term until January 2026.
Seniority level: Entry level
Employment type: Contract
Job function: Marketing Services
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