Assistant Food and Beverage Operations Manager - Brownsover Hall Hotel
Nestled within 7 acres of beautifully landscaped gardens, the newly refurbished, Brownsover Hall Hotel is a luxury boutique hotel with 47 rooms. Our mission is to create a destination that offers an unforgettable experience, combining elegance, exceptional service, and serene surroundings. We are striving to become a top-tier, sought-after destination where guests are treated with care and attention.
As an Assistant Food & Beverage Operations Manager you will be responsible for driving the bar, restaurant & banquet offerings for Brownsover Hall Hotel and help position Brownsover Hall Hotel as a leading luxury destination. Your focus will be on assisting to deliver the hotel's exclusive offerings making sure we stand out in the market for all the right reasons. This role is key to maintaining the distinctiveness of the hotel and ensuring it attracts guests who are looking for something special then come back repeatedly.
This is an exciting opportunity to join us as we are preparing to open our newly refurbished hotel in Aumtum 2025. With modern facilities and a fresh, vibrant atmosphere, it's the perfect time to be part of something special from the very beginning
THE ROLE:
* Ensuring smooth functioning of food and beverage outlets, including restaurants, bars, and event catering.
* Recruiting, training, and supervising staff, including supervisors, waiting staff, and bartenders. Our team members feeling valued is key, so we want you to train, develop and empower them.
* Maintaining high standards of service and addressing customer feedback or complaints. Build and maintain strong relationships with corporate clients, local regulars.
* Ensuring adherence to hygiene and safety regulations for the wellbeing of the hotel, guests and colleagues.
THE PERSON:
* Proven experience in a food & beverage supervisory role
* Ability to drive sales through upselling, decision-making and a solid understanding of market trends and customer needs.
* Strong knowledge of the local and corporate market, with a keen understanding of what sets a boutique hotel apart from larger chains.
* Commitment to delivering exceptional customer service and creating an unforgettable experience for clients.
* Ability to work effectively across departments and ensure alignment with the hotel's overall goals.
* A natural problem-solver who is calm under pressure and adept at resolving issues
* A charismatic personality, able to build rapport
IN RETURN:
* Work in a beautiful, tranquil setting, surrounded by stunning gardens and a luxurious environment.
* Join a growing, ambitious company with a strong focus on employee development and career progression.
* A competitive salary
* Employee discounts on food and beverage and accommodation across the group
* Access to an employee benefit scheme offering hundreds of discounts on high street shopping, gym memberships, cinemas, will writing, cycle to work scheme and various others.
* Employee of the Month recognition award scheme with an annual trip for all Employees of the Month and a cash sum for the Employee of the Year
* Free and confidential 24-hour staff assistance help line, supporting employee's mental wellbeing
* Long service recognition and rewards.
OUR VALUES:
* Building positive teams to make the difference – Teamwork
* Exceeding customer expectations every time – Professionalism
* Helping each other work smarter – Efficiency
* Empowering each other to make an impact – Quality
* Having a big smile – Friendliness
Distinct Group Ltd is proud to be a member of the Hoteliers' Charter, therefore making a commitment to providing a workplace environment built on the foundations of respect, fairness, equality, diversity and opportunity; and to placing colleagues' wellness and career development at the heart of our operations. Therefore, the successful candidate will have a similar passion and way of working. If you are ready to take the next step in your career and lead an exceptional team at a beautiful destination hotel, we would love to hear from you.
Apply today to join us at Brownsover Hall Hotel, where your leadership will shape an unforgettable guest experience
Job Type: Full-time
Pay: Up to £30,000.00 per year
Benefits:
* Company events
* Cycle to work scheme
* Discounted or free food
* Employee discount
Work Location: In person