Office based: in Rochester Medway City Estate
Salary: Competitive, dependent on experience, 25 days holiday + 8 bank holidays
Hours: Monday to Friday, 8:30am to 4:30pm
We're currently recruiting for a Work Scheduler to join a busy and rapidly expanding Engineering group based on Medway City Estate, Rochester. This new role is to join a growing team that supports Engineers across both the fabrication and building services divisions.
You'll be responsible for scheduling planned maintenance and reactive works, managing Engineer diaries, and keeping client service levels on point using their in-house CAFM system.
To be considered, you must live within 30 minutes' commute of Medway City Estate.
Key Responsibilities:
Scheduling PPM and reactive works for Engineers across HVAC, electrical, and fabrication services
Booking appointments and allocating jobs via Joblogic - CAFM system.
Liaising with Engineers, subcontractors and clients to ensure smooth scheduling
Monitoring portals and ensuring SLAs are met
Managing incoming calls and responding to job queries
Producing reports and updating clients with job progress
Cross referencing data with timesheets before payroll
Keeping vehicle records up to date (MOTs, servicing, tax bookings)
Meeting KPIs and supporting the operations team with job costings and adminPerson Specification:
Previous experience as a Scheduler, Service Administrator, or Work Planner (ideally in Engineering/FM)
A strong multitasker with proven ability to prioritise in a fast-paced environment
Great communicator with confidence liaising across teams
Proficient in using CAFM systems (Joblogic preferred, but training provided)
Strong attention to detailBenefits:
Competitive salary, dependent on experience
25 days holiday + 8 bank holidays
Free onsite parking
Monday to Friday: 8:30am to 4:30pm, 37.5 hours a weekTo apply email: (url removed)
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
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If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed)
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles