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Hotel receptionist ( with revenue management experience)

Solihull
Hotel receptionist
£21,000 - £23,000 a year
Posted: 5h ago
Offer description

Hotel Receptionist (with Revenue Management Experience) Location: Solihull Salary: £21,000 – £23,000 per annum bonuses profit share Benefits: Company pension Employee discount Free on-site parking Profit-sharing schemeThe Role We are recruiting an experienced Hotel Receptionist with Revenue Management experience to join a privately owned 27-bedroom hotel, restaurant, conference and wedding venue based in Solihull. This is a varied, hands-on role ideal for a confident, organised and commercially aware receptionist who enjoys both front-of-house duties and supporting sales and marketing activity. Weekend availability is required. Key Responsibilities Managing hotel room reservations and pricing Revenue management and supporting rate strategies Checking guests in and out Answering calls and handling bookings Liaising with potential clients to sell weddings, events, catering services and guest rooms Creating wedding and event contracts for clients Assisting with active marketing campaigns and marketing projects Supporting front-of-house operations during busy periods Conducting hotel site tours and promoting the venue Coordinating meetings, events and appointments Maintaining accurate records using hotel systems and databasesAbout You To succeed in this role, you will be confident, organised and able to work independently while contributing positively to a close-knit team. Essential requirements: Minimum 3 years’ experience as a hotel receptionist Proven revenue management experience Strong communication and customer service skills Excellent telephone manner High-level administration skills Confident using Excel, Word, online databases and hotel booking systems Ability to work closely with clients throughout their event planning journey Sales-focused mindset with attention to detail Full UK driving licenceWhat’s On Offer Competitive salary £21,000 – £23,000 Bonus scheme and profit sharing Pension, staff discounts and free parking Opportunity to grow within a successful, privately owned businessIf you are a team player with a passion for hospitality, sales and customer service, and you’re confident making decisions independently, we’d love to hear from you. Please send your CV to: (url removed)Hotel Receptionist (with Revenue Management Experience) Location: Solihull Salary: £21,000 – £23,000 per annum bonuses profit share Benefits: Company pension Employee discount Free on-site parking Profit-sharing schemeThe Role We are recruiting an experienced Hotel Receptionist with Revenue Management experience to join a privately owned 27-bedroom hotel, restaurant, conference and wedding venue based in Solihull. This is a varied, hands-on role ideal for a confident, organised and commercially aware receptionist who enjoys both front-of-house duties and supporting sales and marketing activity. Weekend availability is required. Key Responsibilities Managing hotel room reservations and pricing Revenue management and supporting rate strategies Checking guests in and out Answering calls and handling bookings Liaising with potential clients to sell weddings, events, catering services and guest rooms Creating wedding and event contracts for clients Assisting with active marketing campaigns and marketing projects Supporting front-of-house operations during busy periods Conducting hotel site tours and promoting the venue Coordinating meetings, events and appointments Maintaining accurate records using hotel systems and databasesAbout You To succeed in this role, you will be confident, organised and able to work independently while contributing positively to a close-knit team. Essential requirements: Minimum 3 years’ experience as a hotel receptionist Proven revenue management experience Strong communication and customer service skills Excellent telephone manner High-level administration skills Confident using Excel, Word, online databases and hotel booking systems Ability to work closely with clients throughout their event planning journey Sales-focused mindset with attention to detail Full UK driving licenceWhat’s On Offer Competitive salary £21,000 – £23,000 Bonus scheme and profit sharing Pension, staff discounts and free parking Opportunity to grow within a successful, privately owned businessIf you are a team player with a passion for hospitality, sales and customer service, and you’re confident making decisions independently, we’d love to hear from you. Please send your CV to: (url removed)

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