Support Technician – Controls & Automation
Are you a Controls engineer or do you have a background in controls and Automation?
Would you like to be in a role where you provide support and advice to customers?
My client are a well established distributor and support a wide range of products for industrial automation, process control and electrical engineering.
The Role
1. Provide technical support and advice to customers via phone, email or video
2. Take calls and reply to emails for any potential customer orders
3. Talking customers through a series of steps to resolve their query
4. Educating end-users on how to resolve future issues
Requirements
5. Background working for a controls/automation company
6. PLC Controls knowledge would be an advantage
7. Good friendly telephone manner
Package
8. Up to £40, salary
9. 25 days annual leave plus bank holidays
10. Company pension