Summary
Our apprentice programme starts in September 2026. We are currently looking for motivated and process focused Apprentices to join our Global Operations team in Chester in a full-time role whilst studying the Level 4 Investment Operations Specialist apprenticeship standard.
Wage
Competitive
Competitive wage offered
Training course
Investment operations specialist (level 4)
Hours
Monday to Friday between 9am to 5pm.
35 hours a week
Start date
Monday 14 September 2026
Duration
3 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:
* To join an exceptional and supportive team, working alongside colleagues from around the globe.
* Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning.
* High-performance to be rewarded.
* A commitment to celebrating diversity in thought, style, gender, sexual orientation, gender identity, race, ethnicity, culture, religion, age, ability, and experience.
* Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Training and Development
Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout.
Responsibilities:
As an apprentice, your key tasks and responsibilities may include but are not limited to:
* Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams
* Build and manage relationships with clients and external service providers
* Understand the front to back processes within the team and the associated risks and controls
* Contribute to the daily processing of the trade lifecycle across a wide range of financial products
* Contribute to the production and analysis of performance metrics
* Engage in the continuous improvement of the end to end operating environment
Where you'll work
Amadeo Financial Center
Herons Way
Chester Business Park
Chester
CH4 9FE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP UNIVERSITY LIMITED
Training course
Investment operations specialist (level 4)
What you'll learn
Course contents
* Maintains a consistently high standard of service internally, towards clients and with intermediaries. Adheres to well defined timeframes, systems and processes. Consistently attentive to accuracy, detail and timeliness; meets required risk, regulatory and governance requirements. Performs tasks which may be complex, specialised, or non-routine, such as bespoke (OTC) derivative settlement and margin calculations, monitoring and processing these complex transactions through to completion; Preparing management, investment performance or review reports for internal and external clients.
* Adopts high quality written and verbal communication skills as appropriate for communicating with internal and external clients.. Builds positive relationships with clients and colleagues using sound interpersonal and influencing skills. Able to coach/train less experienced colleagues. Able to communicate and negotiate complex situations and issues that may arise.
* Consistently supports colleagues and the wider business, collaborating to achieve results. Aware of their role within team, how their team fits within the business and how the team’s decisions impacts on others. Takes a leadership role in the team when appropriate. Operates well under time pressure.
* Takes ownership for delivery in their area of responsibility, both for the core role and for developing and implementing changes. Able to exercise autonomy and judgement within fairly broad parameters. Finds effective ways to resolve issues. Escalates decisions and issues when necessary. Capable of resolving complex issues that may involve other business areas.
* Proactively plans and records their own development; seeks constructive feedback and incorporates within development plan; keeps up to date with changes in all areas of the role; shows commitment to the job and the industry.
Training schedule
Investment operations specialist (Level 4) apprenticeship standard
Requirements
Essential qualifications
GCSE in:
* English (grade C or 5)
* Maths (grade C or 5)
Other in:
Any Subject (grade 104 Points)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience