About the role: BMW Used Car Retail Sales Manager- Wilmslow
Accelerate Your Career with Halliwell Jones (Wilmslow) Ltd
Are you ready to take your career to the next level and drive success? We have an exciting opening for a passionate and results-driven BMW Used Car Retail Sales Manager to become part of the team at Halliwell Jones (Wilmslow) Ltd, based in our cutting-edge Wilmslow Centre—home to our BMW and MINI showrooms, Aftersales, and Bodyshop.
If you are motivated by achieving targets and take pride in leading a team to deliver exceptional customer experiences, this role is for you. We are looking for forward thinking individuals who thrive on building strong relationships and providing a premium personalised approach.
At Halliwell Jones, we believe outstanding service is at the heart of everything we do. As a BMW Used Car Retail Sales Manager, you will support the used car sales team to hit targets, delight customers, drive retention, and stay fully compliant.
* Time to Unwind – 22 days holiday plus bank holidays, and your birthday off to celebrate! Increases to 25 days with length of service
* Drive the Brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (subject to production and availability of cars)
* Work Where People Matter – A friendly, family-run business with a supportive team culture
* Expert Training – Specialist development with BMW UK to keep your skills sharp
* Gain Accreditation – Boost your career with official BMW certification
* Grow With Us – Ongoing learning and a clear path to progression
* Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
* Security and Peace of Mind – Benefit from our Life Assurance Scheme
Your Responsibilities
* Lead and support Sales Executives to achieve agreed activity, profit, and customer satisfaction targets in line with budget, BMW UK performance goals, and company standards.
* Capture and record all prospect details in the CRM/Drive system, ensuring follow‑up within 24 hours to maximise sales opportunities.
* Deliver engaging sales presentations, from greeting to closing, and maintain expert knowledge of BMW Financial Services and insurance products.
* Provide excellent customer service by resolving queries and complaints promptly and professionally.
* Produce accurate sales reports, forecasts, and financial documentation, ensuring all vehicle funds are cleared prior to handover.
* Manage test‑drive and key‑security procedures, keeping demonstrator vehicles clean, secure, and ready for use.
* Process financial settlements and documentation in line with compliance standards, offering professional advice on finance packages.
What we're looking for
* Knowledge of financial packages, accessories and insurance products.
* Excellent customer service and organisation skills.
* Excellent communication and administrative skills.
* Reliable and focussed.
* Excellent attention to detail.
* Ability to work well under pressure and to tight deadlines.
* Ability to work within a team environment.
* Ability to use own initiative.
* Experience communicating with Senior Management.
* Ability to work weekends and bank holidays.
* Knowledge of Drive and Microsoft Office applications.
Take the wheel of your career with Halliwell Jones and drive towards new opportunities in a role that rewards dedication and passion. We are excited to welcome ambitious individuals ready to grow and succeed with us. Start your journey!
Why wait? Apply now via the link or send your CV and cover letter to:
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