Company Description
Hamilton & Inches is Scotland's luxury jewellery house, renowned for its expertise in fine jewellery, watches, and silver since 1866. Located in the heart of Edinburgh, the company features distinctive workshops and an iconic customer showroom. Hamilton & Inches brings some of the world’s most prestigious brands to its clients and takes pride in crafting bespoke gifts with unparalleled craftsmanship and care.
Role Description
This is a full-time, on-site role based in the City of Edinburgh for an Office Administrator. Responsibilities include managing administrative tasks, coordinating office operations, and providing exceptional customer service. The Office Administrator will also handle communications, support team members, and ensure the business runs efficiently while upholding the standards of Hamilton & Inches.
Key Responsibilities:
* Post – responsible for all goods in and out across the business, general logistics and courier liaison
* Organisation and coordination of team events and communications
* General administration and support for CEO and Management team as required
* Assist in new team member inductions and support with training
* Responsible for sundry and NSV stock across the business and including F&B, office equipment and supplies
* Ensuring the building is clean, well maintained and supplied through ordering supplies and taking responsibility for reporting maintenance and/or cleanliness issues, supporting to resolve where required
* Support Operations team with facilities and building management including liaising with vendors and suppliers
* Support with roll out of all company policies and procedures and ensuring compliance across the team
* Work as part of the Operations team, supporting with ad hoc duties and admin as and when required to support
Person Requirements:
* Strong organisational and administration skills, ideally in a commercial environment
* Proficient in MS Office and generally IT literate with an ability to problem solve and assist others
* Able to handle multiple tasks and responsibilities simultaneously, dealing with different departments, priorities and colleagues
* Positive and can-do attitude, focused on delivering excellence to colleagues and clients
* Excellent verbal and communication skills when dealing with colleagues from all parts of the business and clients
* Some form of relevant qualifications would be desirable though not essential