Join to apply for the General Manager role at Urban Pubs and Bars
Base pay range information is provided by Urban Pubs and Bars. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
General Manager - New Modern British Pub - Covent Garden, West End. The Marlborough Head is a brand new, lively pub & kitchen on Drury Lane in the heart of London’s West End. We pour classic lagers, craft beers, and a curated selection of wines and premium spirits, alongside a seasonal food menu. We’re looking for an outgoing, entrepreneurial General Manager to lead our vibrant team in this new opening.
Salary
General Manager - New Modern British Pub - Up to £50k + Bonus
Responsibilities
* Be the face of the venue: run operations as if it’s your own business
* Drive smart, commercial decisions to grow the bottom line without compromising guest experience
* Lead, train, and inspire a team to deliver consistently outstanding service and standards
* Be a community ambassador: raise the venue’s profile, forge partnerships, and get involved locally
* Innovate with events and experiences that surprise and delight both guests and the team
What We’re Looking For
* Heart-on-your-sleeve leadership: own the role, stay bold, stay calm under pressure
* No ego, just action: roll up your sleeves and get things done
* Minimum 2 years’ experience as a General Manager (varies by property)
* Exceptional communication and organisational skills; approachable and hands-on
* Outstanding customer service and floor leadership
* An entrepreneurial spark—excited by new ideas and growth
* Passion for people: mentoring, developing, and having fun
What’s In It For You
* Salary up to £50k + bonus
* Potential for Live-in accommodation available
* Ongoing training and clear career progression with new openings nearby
* Perks across all our pubs, bars, and restaurants
* True ownership, shape strategy and lead with confidence
* Annual team trips abroad, incentives, and a warm, family-like culture
* 28 days holiday
* Free meals on shift
* Employee Assistance Programme (EAP)
* Generous referral scheme (up to £1,000 per successful hire)
* Wagestream, access your wages on demand
* Birthday day off on us
* Cycle to work scheme
* Enhanced maternity/paternity/adoption pay
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
Referrals increase your chances of interviewing at Urban Pubs and Bars by 2x
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