Overview
Your new company Hays are recruiting for a permanent Projects Coordinator. This role is hybrid in Manchester City Centre.
Responsibilities
You will provide day‑to‑day administrative and property management support to the surveying team.
The role supports a portfolio of properties under the guidance of a Surveyor, taking responsibility for occupier matters, service charge budgeting/reporting, compliance monitoring, and coordination with internal teams, occupiers, clients, and suppliers.
* Support ownership and management of allocated properties within a wider portfolio
* Carry out regular site inspections and record condition, standards, and occupier compliance
* Maintain control of void properties and non‑recoverable costs
* Ensure property management systems and lease data are kept accurate and up to date
* Support preparation of service charge budgets and explanatory guides
* Monitor monthly and year‑end expenditure against budgets
* Investigate variances, outstanding positions, and backlogs
* Authorise and review supplier payments and prepare client funding requests
* Monitor statutory and internal compliance requirements
* Instruct audits, assessments, and specialist advice as required
Read and interpret leases to ensure occupier compliance with obligations.
* Manage occupier applications (alterations, assignments, changes of use, etc.)
* Engage with occupiers through forums, meetings, and customer experience initiatives
* Support place making and V2 initiatives to drive satisfaction and retention
* Assist with monthly, quarterly, and ad‑hoc client and management reports
* Support onboarding and offboarding of instructions, including TUPE processes
* Work with client leads on arrears strategies, litigation support, and portfolio objectives
* Contribute to pitches and opportunities for expanded or new work
Qualifications
* Administrative support to surveying teams
* Lease interpretation and document management
* Financial awareness (service charge budgets and cost control)
* Compliance and governance monitoring
* Stakeholder communication (occupiers, clients, suppliers)
Benefits
This role is paying up to £37,000 with excellent benefits and opportunity to develop at a reputable business.
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