Customer Service Advisor - Leeds City Centre £25,000 per year Full training provided Excellent progression and development Excellent benefits Hybrid working No shift patterns or weekends Superb offices and facilities Excellent team and environment Regular incentives and socials Immediate interview and start available The role of Customer Service Advisor: First point of contact for businesses handling a range of queries related to IT platforms and services Corresponding with clients over the telephone, email, and other platforms when necessary Ensuring each query is resolved to the highest standard as quickly and efficiently as possible Ensuring excellent attention to detail when updating client details, looking into cases, and investigating matters when required The ideal Customer Service Advisor: Previous customer service experience from a range of different backgrounds such as retail and hospitality Exceptional communication skills and a confident telephone manner Excellent customer service skills and passionate about delivering the best experience Able to work under pressure in a fast-paced environment Excellent problem-solving skills Good team player