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Head of operations

Manchester
Permanent
Head of operations
Posted: 7 March
Offer description

COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey. TT Electronics, Manchester, we're seeking a strategic and results-driven Head of Operations to lead and optimise all operational activity across the site. This is a senior leadership role with full accountability for operational performance, customer delivery, and continuous improvement. You'll ensure that all site operations are effectively planned, organised, and controlled to consistently meet (and exceed) business targets, spanning Production, Aftermarket, Test, Customer Account Management, and Supply Chain, requiring strong cross-functional leadership and commercial awareness. A critical focus of this role will be the establishment and ongoing optimisation of a robust SIOP (Sales, Inventory & Operations Planning) process, aligning demand planning, capacity management, and material availability across all operational processes. You'll also champion Lean manufacturing principles to drive operational excellence, improve quality, increase efficiency, and deliver predictable, sustainable performance. This is a hands-on, onsite role, based at our Rochdale facility. Key responsibilities: Operational Leadership Lead and develop a high-performing, multi-functional operations team. Ensure business goals, operational standards, and performance expectations are clearly communicated and embedded at all levels. SIOP & Strategic Planning Design, implement, and continuously improve a structured SIOP process. Align customer demand forecasts with operational capacity, supply chain capability, and financial planning. Performance & Continuous Improvement Establish and monitor KPIs across all operational areas, including output, service levels, yield, quality, inventory, safety, compliance, and cost performance. Lead the deployment of Lean methodologies to improve flow, reduce waste and variability, and optimise productivity. Partner with the Quality function to embed a sustainable Continuous Improvement (CI) culture, ensuring measurable operational gains. Production & Delivery Direct production activities to ensure products are delivered on time, to the required quality standards, and within agreed cost parameters. Balance service, cost, and inventory to achieve optimal operational performance. Financial & Commercial Accountability Own and manage operational budgets, driving cost control and profitability. Ensure appropriate resourcing and infrastructure are in place to meet strategic and operational objectives. Stakeholder Management Build strong internal relationships across site functions and the wider business. Maintain effective external partnerships with customers and suppliers to ensure alignment and service excellence. We’re looking for a strategically minded and decisive operations leader who thrives in complex manufacturing environments and delivers measurable results. You'll bring: Senior operational leadership experience within manufacturing (Aerospace & Defence advantageous but not essential). A proven track record of establishing and leading an effective SIOP process in a complex setting. Hands-on experience deploying Lean and Continuous Improvement frameworks that drive tangible performance gains. Strong cross-functional integration across Operations, Supply Chain, Commercial, and Finance to ensure reliable delivery and optimised inventory. Advanced use of ERP/MRP systems and operational analytics to support capacity planning and informed decision-making. The ability to balance strategic thinking with operational execution, delivering performance, cost control, and customer satisfaction. What We Offer You: Competitive Salary Enhanced pension contributions Healthcare cashback plan Employee assistance programme Short Term Incentive Plan Financial wellbeing benefit Discounted online and high street shopping and lifestyle vouchers Cycle to Work Scheme Discounted RAC membership Discounted Gym membership 5 weeks (in hours) annual leave plus bank holidays A supportive and friendly working environment with a focus on wellbeing and sustainability Please be aware that many roles at TT Electronics are subject to both security and export control restrictions which means that limitations relating to nationality may apply. As a minimum and after offer stage, all successful candidates must achieve Baseline Personnel Security Standard (BPSS). TT Electronics is unable to sponsor work visas for this role. We hold Health and Safety in the highest regard at TT, with the Wellbeing of our employees our top priority. Any successful candidate will be required to successfully pass a pre-employment Drug and Alcohol Screening. Solving Technology Challenges for a Sustainable World We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you! Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. You can do this by emailing TTRecruitment@ttelectronics.com If you want to work for a company where who you are is valued and respected, we’d love to hear from you. WeAreTT BeMeAtTT TT Electronics does not accept any unsolicited CVs from third parties. Any CVs submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.

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