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National account manager

Stourbridge (West Midlands)
Colson Group
National account manager
£40,000 - £60,000 a year
Posted: 21 September
Offer description

About us :

Colson Group umbrella company Select Hardware is a leading & trusted UK one-stop supplier with over 30 years of experience in providing high-quality hardware, ironmongery, and DIY products. Serving both trade and retail customers, we pride ourselves on offering an extensive product range, reliable service, and strong partnerships with leading brands. Based in the UK, we combine traditional values of customer care with modern, innovative solutions to meet the evolving needs of our customers.

What are we looking for :

An experienced and results-driven National Account Manager responsible for overseeing strategic relationships with key retail and trade partners across the country. Focused on growing revenue, improving account performance, and ensuring customer satisfaction by delivering tailored hardware solutions to both commercial (B2B) and consumer (B2C) markets.

Key Responsibilities:

* Manage and grow national key accounts across retail chains, trade merchants, and online platforms.
* Develop and execute account plans aligned with sales targets and customer growth strategies.
* Collaborate with internal teams (sales, marketing, logistics, and procurement) to ensure product availability, pricing competitiveness, and promotional effectiveness.
* Negotiate commercial terms and contracts with major accounts to maximize profitability and market share.
* Analyse sales data and market trends to identify opportunities, mitigate risks, and drive performance improvements.
* Represent the business at trade shows, supplier meetings, and customer events to build strong relationships and brand awareness.

Key Skills & Competencies:

* Strong understanding of the hardware/home improvement sector and supply chain.
* Experience selling into both trade (B2B) and consumer (B2C) channels.
* Proven ability to manage large, complex accounts across multiple regions.
* Excellent negotiation, communication, and relationship-building skills.
* Commercial acumen with a focus on margin, turnover, and stock control.

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