Thorn Baker are working in collaboration with an established Facilities Management company based in Newcastle and surrounding areas. We are looking to resource a Cleaning Area Manager to effectively manage and monitor 15 retail sites across the North East of the UK. Our client is looking for someone who is currently doing a similar role or someone who is ready to take the next step up from being a cleaning supervisor. (A background of working in a similar environment is essential). This position offers you the chance to join a business who promote growth and progression/ promote internally, a role where you can manage a fair amount of sites and not feel completely overwhelmed and be a part of a team who listens and encourages autonomy within the role. The main duties of this role are, but is not limited to: Ensure that work is undertaken is in line with the Companies policies / procedures and current legislation. Maintain contract retention targets are met on a consistent basis. Follow all aspects of Health and Safety at all times and ensure that quarterly H&S audits are carried out with a monthly cleaning inspection. Manage recruitment and selection of employees Effectively train and develop employees and be responsible for their on-boarding process Manage and motivate a competant and driven workforce Control overheads and operational costs for the account and ensure profitability. Bring about cost saving initiative where applicable. Plan, manage and organise the operational activities of the account and oversee work scheduling Manage client escalations Ensure the Account is adequately staffed at all times and services are properly supervised. Complete Performance reviews for their employees Always ensuring the adequate equipment and materials are available at the site Condut site audits If you are looking for work like balance and would like to join a facilities management business who can offer you a progressive career, please apply. TE1