Warehouse Administrator
Location: Heathfield
About Us: Welcome to a company where innovation meets passion! We are dedicated to building a diverse and talented workforce that drives our success. Our team thrives on collaboration, creativity, and making a positive impact. We believe in fostering a dynamic work environment where every member can grow and excel. If you're looking for a place where your ideas are valued and your career can flourish, you've found it!
The position involves:
1. Maintaining clear, proactive, and professional communication with customers, ensuring all enquiries and service matters are handled promptly.
2. Raising customer orders and ensuring accurate data entry onto the traffic/transport management system.
3. Preparing and processing daily returns and supporting documentation.
4. Managing warehouse clients' stock using the company's Warehouse Management System, ensuring accuracy and adherence to procedures.
5. Supporting the warehouse team by processing required paperwork and assisting with administrative tasks.
6. Handling customer and depot queries via telephone and email in a courteous and efficient manner.
7. Liaising with delivery depots and business partners to ensure successful, timely deliveries.
8. Escalating any issues or potential problems to the supervisor/manager as soon as the...