Job Title
Lending Manager
Location
Asda House
Employment Type
Full time
Contract Type
Permanent
Hours Per Week
37.5
Salary
Competitive salary plus benefits
Category
Business Analysis/Change
Closing Date
12 November 2025
The Lending Manager will oversee the strategy, development, and performance of credit card and loan products, focusing on growth, customer retention, and seamless customer experiences. Responsibilities include managing the end-to-end lifecycle of lending products, monitoring portfolio performance, optimizing payment processes, and ensuring compliance with industry regulations. The role also involves collaborating with third-party partners, driving customer engagement initiatives, and providing actionable insights to senior management. A strong background in financial services, third-party partnership management, and regulatory compliance is essential, along with excellent analytical, communication, and problem-solving skills.
Key Responsibilities:
1. Develop and execute strategies for credit cards and loans to support business growth and customer retention.
2. Manage the end-to-end lifecycle of lending products, from design and development to optimization and review.
3. Monitor lending portfolio performance, analyzing trends, KPIs, and customer behavior to identify opportunities for improvement.
4. Oversee risk assessment and management processes, ensuring compliance with regulatory standards and internal policies.
5. Collaborate with third-party partners to deliver competitive lending products and solutions.
6. Work with key stakeholders to develop campaigns and initiatives that drive customer engagement.
7. Enhance payment and lending processes, ensuring a seamless experience for customers across channels.
8. Prepare detailed reports and insights for senior management to inform decision-making and strategic planning.
9. Stay up-to-date on industry trends, emerging technologies, and regulatory changes to maintain a competitive edge.
Qualifications
10. Proven experience (5+ years) within Financial Services, preferably with experience in managing Credit Cards and/or Loans portfolios
11. Proven experience in managing 3rd party partnerships with a commitment to developing strong working relationships
12. Excellent knowledge of industry regulations and compliance requirements.
13. Excellent analytical and problem-solving skills.
14. Excellent communication and interpersonal skills.
15. Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Everything you'll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
16. Discretionary company bonus
17. Company pension up to 7% matched
18. Company Car allowance of £5,700
19. 15% colleague discount in store and online
20. Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
21. Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
22. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves"