About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable, and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivaled sense of escape with unlimited access to nature, wildlife, and unique outdoor experiences. Whether you're visiting with your loved one, family, or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups, and event spaces with sustainable innovations throughout.
The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on local produce, banqueting for 200, and 24-hour room service, our guests have a lovely collection to choose from.
About the role:
As Events Manager, you will oversee and coordinate the planning and execution of group and event bookings, ensuring each detail is professionally handled from enquiry through to post-event follow-up. You'll be the vital link between sales, operations, and clients, turning ideas into reality with creativity, precision, and exceptional service.
What you will do:
* Act as the main point of contact for event and group bookings, working closely with Sales Managers and relevant departments.
* Manage all aspects of event logistics, including enquiries, contracts, rooming lists, billing, and post-event feedback.
* Develop creative and attractive menu presentations and proposals tailored to client needs.
* Ensure all event requirements are logged, tracked, and followed up using internal systems.
* Maintain excellent knowledge of hotel facilities, meeting room capacities, and service standards.
* Uphold the highest grooming and professional standards in line with company policies.
* Apply safety, fire, and accident prevention procedures to protect guests and staff.
What you bring:
* Proven experience in event management or a similar role, ideally within luxury hospitality.
* Strong communication and organizational skills, with a guest-first mindset.
* Professional appearance and conduct with a high attention to detail.
* Confident in handling multiple enquiries, managing priorities, and working under pressure.
* Knowledge of event software/systems and basic sales processes is advantageous.
What we offer:
* Excellent Training & Career development opportunities.
* Free meals at Henry's while on duty, including fruits, coffee/tea available throughout the day.
* Shuttle bus service from the hotel between Fleet & Church Crookham.
* Opportunities to build a successful career with global potential!!
* Free uniform dry cleaning available.
* Annual themed employee party and many social, charitable, & sporting events throughout the year.
* Access to Wagestream - salary advance benefit.
* Employee recognition programmes.
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