We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown over the last decade. We offer personal and business bank accounts, joint accounts, accounts for 16‑17 year olds, a free kids account, credit cards, as well as savings, investment and pension options. Our UK customers can also save, invest and combine pensions with us. With our innovative cards and technology, we aim to solve problems and change lives. This role will help us support people in financial difficulty as part of the Financial Health squad on the Monzo data team.
About Our Financial Health Team
We are scaling our data and credit team to support the rapid growth of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who focus on supporting customers in financial difficulty.
What You’ll Be Working On
As a Senior Data Analyst you will partner with Product, Data Science, and Engineering in an agile product environment. You’ll champion the use of data and bring ideas into life through a rigorous analytical approach. Your work will focus on improving the support to customers in financial difficulty, ensuring our operational processes are well controlled, and meeting regulatory requirements.
Your Day‑to‑day
* Generate insights that drive the Financial Health strategy through proactive analysis
* Bring data-driven rigor to product development and structure complex projects to deliver outcomes
* Work and advise on Financial Health’s global expansion strategy
* Develop and maintain looker dashboards, reports and metrics to assess business and customer outcomes
* Ensure accurate reporting to third parties and regulators
* Build and maintain controls to ensure business processes run as intended
* Lead projects to improve the accuracy, efficiency and accessibility of our data
Locations & Flexible Working
Our main tech hub is in London, but data teams are based all over the UK. You can work remotely. We value flexibility, connection, and wellbeing, allowing you to work where you feel most comfortable.
Our Technology Stack
We use a real‑time analytics platform based on Google Cloud Platform, BigQuery, dbt, and SQL. We also use Python for data science, Go for application code, and AWS for backend infrastructure.
You Should Apply If
* You are passionate about using data to improve and inform business decisions
* You’re motivated by solving challenging problems and communicating with subject matter experts
* You’re excited by the opportunity to work autonomously in a fast‑growing, evolving business
* You’re comfortable taking a step back to think strategically and hands‑on to get results
* You have experience with multiple data analysis tools and can help others pick the right tool
* You have a solid grounding in SQL
* Experience in Financial Health is a plus, but not required
Benefits
Salary: £76 000 to £95 000 plus incentive awards tied to performance.
We offer flexible working hours, a learning budget of £1 000 per year, relocation assistance, visa sponsorship, and the opportunity to work from our London office or remotely.
Equal Opportunities
Diversity and inclusion are a priority. We are an equal‑opportunity employer. All applicants are considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
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