Junior Operations Strategy Analyst
Southampton (hybrid potential) | Competitive + Bonus + Benefits
Full-time | Permanent | Early-career role
Are you passionate about data and ready to make a real difference?
Join a fast-growing, award-winning financial company where your work will improve the customer experience and support key business decisions.
This is a great chance to join a small, focused analytics team in a company committed to
ethical lending
, smart automation, and excellent customer service. If you want to grow your skills and see the impact of your work, this is the role for you.
Why Join Us?
You'll work with teams across the business — from Customer Service to Marketing and Complaints — helping them use data to work smarter and support customers.
With guidance from experienced analysts, you'll build reports, dashboards, and tools using SQL, Python, and BI platforms like Power BI and Tableau that help drive real decisions.
What You'll Do
* Analyse data from loan applications and customer interactions to find trends and improve processes
* Build dashboards and automation tools using SQL, Python, and BI platforms
* Work with Operations leaders to solve problems and support reporting
* Present clear insights to non-technical teams
About You
You don't need lots of experience — just a sharp mind, eagerness to learn, and a strong interest in data. Recent grads or early-career professionals welcome.
Must-haves:
* Degree in a numbers-based subject (Maths, Economics, Data Science, Psychology with research)
* Basic SQL and Excel skills
* Strong problem-solving and attention to detail
* Clear communication and curiosity
* Passion for using data to improve things
Nice-to-haves:
* Experience with Python, R, or data visualisation tools
* Internship or project experience in analytics
* Knowledge of customer journeys or financial products
What You'll Get
* Competitive salary and annual bonus
* 25 days holiday + bank holidays (rising to 28)
* Private medical insurance (Bupa)
* Hybrid working after probation (usually 1 day WFH)
* Mental health and wellbeing support
* Cycle to work scheme
* Family leave, life insurance, income protection
* Team socials and casual dress code
Where You'll Work
Based in Southampton for onboarding and probation, then hybrid working with usually 1 day from home. Occasional travel to London office.
Ready to Start Your Data Career?
If you want to grow your skills, work with a great team, and help make lending fair and easy, we'd love to hear from you.
Apply now
and join a curious, values-driven team