Vacancy Information
This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions.
Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions.
Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours.
Division / Department - Operations Command
Grade - Surrey Police Grade D / Sussex Police Grade 7
Status - Part Time
Contract Type - Permanent
Salary Grade Range - Surrey Police £26,162 - £29,670 / Sussex Police £25,626 - £27,747
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Sussex Police Headquarters, Lewes
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
Chief Constables' Message
We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.
We wish you all the very best with your application.
Chief Constable Tim De Meyer & Chief Constable Jo Shiner
The Role & Key Responsibilities
From your first day with us you will be part of a policing family making a real difference.
It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.
In this role you will:
-Be the first point of contact for all applications arriving via post or submitted online - assessing basic details of the application are completed correctly.
-Develop basic knowledge and understanding of Legislation and Guidance pertaining to the application process of Firearms & Explosives licences and be able to act as an advisor to police colleagues and members of the public.
-Process and receipt incoming fees by cheque, postal order, or BACS payments, submitting weekly banking to finance teams of Surrey & Sussex Police.
-Deal with the receipt, distribution, and action of daily post, applications, and the generic email inbox.
-Update the National Firearms Licensing Management System and other in-force data management systems with application details.
-Reject incomplete applications and inform the applicant of the reason for rejection by email or telephone.
-Circulate reports of lost or stolen firearms, shotguns, ammunitition, or certificates to other Police Forces.
-Generate and post large numbers of letters including renewal notices and other information required for our certificate holders.
-Answer the telephone during office hours
-Order stationary and miscellaneous supplies for the office staff.
-Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.
The successful candidate will be able to manage a heavy workload so that tasks are prioritised with public safety and crime prevention as the foremost considerations. You will utilise the advantages of available technology to its best advantages to assist in the processing of large volumes of paperwork.
We are a medium-sized, friendly, and dedicated Team with good working relationships and a strong sense of Public service.
Skills & Experience
• Educated to GCSE A*-C/4-9, including Maths and English, or equivalent.
• Ability to assess threat/harm/risks.
• Ability to work under pressure and tight deadlines.
• Ability to prioritise work to support the department's priorities.
• Efficient and effective in office management skills with proficient computer skills and accurate keyboard/data input.
• Strong written and oral communication skills, and experience of working with the public in stressful, occasionally confrontational situations
Why Work With Us?
Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.
We take pride in looking after our people and offer a variety of benefits;
• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme
Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police
Further Information
For any queries please contact Nicholas Short on 07783 803793 or by emailing k
The application process will include:
-A 500-word personal statement
-A competency-based interview
For more application guidance please follow this link:
Diversity Statement
We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding ecruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.