Contract: Senior Apple Consultant (Jamf 400)
Start: ASAP
Duration: 6 months
Rate: Negotiable
Location: Remote
Reference: 19400
** Must have Jamf 400 certification**
Key Responsibilities:
Jamf Pro Administration:
* Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments. -
* Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies.
* Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro
* MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards.
Automation & Scripting:
* Develop, implement, and maintain advanced automation workflows and scripts
* Programmatically create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows.
* Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks.
Software Deployment & Patch Management:
* Packaging, deployment, and updating of macOS, iOS, and third-party applications.
* Manage and maintain enterprise macOS images, service packs, and updates, including quality control, testing, and verification.
* Develop and implement efficient patch management strategies for operating systems and applications.
Troubleshooting & Support
* Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems.
* Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services.
* Collaborate with cross-functional IT teams and external vendors to resolve advanced technical challenges and implement security fixes.
Documentation & Training:
* Create, maintain, and review comprehensive technical documentation, including configurations, procedures, standards, and disaster recovery plans.
* Develop and deliver training materials for internal staff and downstream support teams on new processes, Jamf Pro functionalities, and Apple device best practices.
* Contribute to the IT knowledge base to foster self-service and efficient problem resolution.
Essential Qualifications:
* Jamf 400 Certification (Jamf Certified Expert - Jamf Pro) is mandatory.
* Proven experience managing smalll / medium scale Apple device deployments (e.g., 500+ devices)
* Knowledge of macOS, iOS, iPadOS, and tvOS operating systems.
* Experience with API integrations (RESTful APIs) for Jamf Pro and other systems.
* Proficiency in working with property list (.plist) files, JSON, and SQLite databases.
* Excellent problem-solving, analytical, and troubleshooting skills.
* Good written and verbal communication skills, with the ability to convey complex technical information to both technical and non-technical audiences.
* Strong organizational skills, attention to detail, and ability to manage multiple tasks and projects concurrently.
Networking People (UK) is acting as an Employment Business in relation to this vacancy.
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