The Malone Hotel, Belfast, operated by Focus Hotels Management Group, is seeking to recruit an Events Coordinator.
Who are we?
Located in the heart of South Belfast, The Malone is a 4-star hotel renowned for its warm hospitality, stylish rooms, and exceptional service. With a mix of leisure guests, corporate clients, and events business, The Malone combines boutique charm with modern luxury. We're seeking a highly motivated and detail-oriented Events Coordinator to support the planning and execution of a variety of events at our 4-star boutique hotel.
About The Role
Role Overview
This role is responsible for liaising with clients, coordinating logistics, and ensuring that every event is delivered to the highest standard of service. This is an exciting opportunity for an enthusiastic hospitality professional with excellent organisational skills and a passion for creating memorable guest experiences.
Role Responsibilities
* Proactively work with current and target clients to build a regular and repeat client network.
* Identify and pursue new sales opportunities by promoting the venue's event spaces, packages, and services to prospective clients.
* Support the hotel sales team by conducting site visits, showcasing facilities, and preparing tailored proposals to convert enquiries into confirmed bookings.
* Maintain strong relationships with existing clients to encourage repeat business, referrals, and upselling of additional services.
Assist in planning and organising weddings, corporate meetings, private functions, and hotel-hosted events.
* Act as a key point of contact for clients, responding to enquiries, confirming details, and providing excellent customer service.
* Prepare event documentation, including function sheets, schedules, and set-up instructions for internal teams.
* Coordinate with hotel departments (F&B, Front Office, Housekeeping) to ensure event requirements are clearly communicated and delivered.
* Liaise with external suppliers when required (e.g., florists, entertainment, AV support).
* Monitor event inventory such as décor, equipment, and stationery, reporting shortages to management.
* Ensure compliance with health & safety, fire, and legal regulations during events.
* Handle client feedback and escalate issues where appropriate to senior management.
* Promote the hotel's facilities and services to maximise future event opportunities.
Key Competencies
* Creative thinker with a commercial mindset.
* Excellent communication and interpersonal skills.
* Proactive and self-motivated with a hands-on approach.
* Strong organisational skills and ability to manage multiple events simultaneously.
* Team player with the ability to work cross-departmentally.
What We Offer
* Competitive salary based on experience.
* Staff meals and hotel discounts.
* A supportive and collaborative team environment.
* Training and development opportunities.
* A chance to make a tangible impact at an established independent hotel.
Required Criteria
* Previous experience in event coordination within a hotel or hospitality environment.
* Knowledge of event planning processes, including function sheets and scheduling.
* Ability to work effectively within a team and build strong working relationships, including external suppliers and contractors.
* Strong organisational skills with the ability to manage multiple priorities.
* Excellent communication and interpersonal skills, with a focus on guest service.
* Competence in Microsoft Office (Word, Excel, Outlook).
* Familiarity with event management or PMS systems.
* Flexibility to work evenings, weekends, and holidays as required by the events schedule.
Desired Criteria
Qualification in hospitality, events management, or a related discipline would be highly advantageous.
Skills Needed
About The Company
The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.
The Guinness is perfectly poured in our Greyhound bar – enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.
Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as 'The Bowness', for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.
Relax and unwind with us. A warm Irish welcome to you
Company Culture
We are always looking for enthusiastic and talented individuals to join our team.
As a family owned hotel, you're not only part of the team, you're part of the family.
Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.
The Malone inspires its teams to live by the company's core values;
* Treat people really well
* Openness, trust and understanding
* The highest standards
* Perseverance and enjoyment
* One step ahead
* Flexibility
Internal development and progression is key to our success, having been in business for 30 years.
Company Benefits
We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training.
Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.
Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Progression opportunities
Salary
Not disclosed