Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Posting Title: IT Analyst Salary: £34,455 - £38,000 (depending on experience) Location: Peterborough, UK Benefits: 25 days annual leave Up to 10% Bonus Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. The Opportunity The selected candidate will become part of the Caterpillar IT team (Energy & Transportation Segment) located in Peterborough. This position involves supporting the Industrial Power Systems Division (IPSD) to avoid system disruptions and ensuring rapid response to IT incidents and requests to the manufacturing environment across all regional facilities. The successful applicant will join a global team supporting comprehensive business operations, offering opportunities for professional growth and exposure to various business functions. Additionally, the role provides the opportunity to gain experience with numerous application technologies and IT architectures. This is an excellent chance for a skilled technical IT analyst to enhance their capabilities by shaping and maintaining an IT solution for a major international organisation. What You Will Do: Customer Engagement Work directly with customers experiencing IT issues and provide support and open communication. Collaborate with wider IT groups and keep end users and stakeholders updated. Incident Analysis Analyse issues to identify root causes and apply fixes Test resolutions and confirm working before closing out with customers Preventative Maintenance Apply routine patches and updates to ensure high level of service availability and minimise security risks. Review incident trends and apply permanent corrective actions to reduce ongoing incident volumes. What You Will Have Core Application Systems: Level demonstrated: Basic Understanding (which could include) • Describes basic elements and benefits of core applications supported by own area. • Names major business functions and services supported by core applications. • Locates and uses relevant documentation for core applications. Problem Solving: Level demonstrated: Basic Understanding (which could include) • Understands the value of a disciplined approach to problem solving. • Describes problem reporting and escalation practices. • Utilizes accepted procedures for problem analysis and resolution. Implementation: Level demonstrated: Basic Understanding (which could include) • Identifies problems commonly associated with application implementation. • Describes the general processes and policies of application implementation. System and Technology Integration: Level demonstrated: Basic Understanding (which could include) • Describes the basic concepts and issues of system and technology integration. • Discusses major software, hardware or application integration initiatives and plans. System Testing: Level demonstrated: Basic Understanding (which could include) • Documents the standard processes and procedures involved in system testing. • Understands the importance of thorough system testing prior to implementation. • Identifies common errors that occur in standard system testing activities. Candidates will be able to demonstrate some of the following technical skills: PL/SQL Packages Redhat Linux Essentials Oracle Forms \ ADF ITSM Additional Info This role is based in our office in Peterborough 5 days a week. What You Will Get We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.LI Posting Dates: February 5, 2026 - February 19, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community .